IT Operations Manager at a Dynamic and Impact-driven Organization

A dynamic and impact-driven organization dedicated to advancing gender equity, political inclusion, and governance reform. Our work focuses on designing and implementing high-impact interventions that promote access to resources, representation, and opportunities for women across various sectors.

We are recruiting to fill the position below:

Job Title: IT Operations Manager

Location: Lagos
Employment Type: Full-time (Hybrid)

Job Summary

The IT Operations Manager will oversee IT infrastructure, ensuring the reliability, security, and efficiency of all technological systems and processes.
This role involves managing day-to-day IT operations, supporting product development initiatives, implementing strategic IT projects, and ensuring compliance with relevant policies and regulations.
The ideal candidate is a strategic thinker with strong technical expertise, leadership skills, and a commitment to leveraging technology to advance the organization’s mission.

Key Responsibilities
Infrastructure Management:

Oversee the maintenance and optimization of IT systems, including networks, servers, and hardware.
Ensure system availability, performance, and security align with organizational needs.
Implement and manage cloud-based solutions to enhance operational efficiency.

Product Development Support:

Collaborate with cross-functional teams to support the development and deployment of technology-driven products and services.
Provide technical guidance and infrastructure support throughout the product development lifecycle.
Ensure that IT operations align with product development goals and timelines.

Security and Compliance:

Develop and enforce IT security policies to protect organizational data and systems.
Monitor systems for security vulnerabilities and implement necessary safeguards.
Ensure compliance with relevant data protection regulations and industry standards.

Policy Development and Compliance:

Develop, implement, and maintain IT policies and procedures to ensure efficient and secure operations.
Ensure adherence to internal policies and external regulatory requirements.
Conduct regular audits to assess compliance and address any identified issues.

Team Leadership:

Coordinate with other departments to align IT initiatives with organizational goals.

Vendor and Budget Management:

Manage relationships with external IT vendors and service providers.
Negotiate contracts and service level agreements to ensure value and performance.
Develop and oversee the IT budget, ensuring cost-effective use of resources.

Project Management:

Plan and execute IT projects, including system upgrades and new technology implementations.
Collaborate with stakeholders to define project scopes, timelines, and deliverables.
Monitor project progress and adjust plans as necessary to meet objectives.

Qualifications and Experience

Bachelor’s degree in Information Technology, Computer Science, or a related field.
Minimum of 5 years of experience in IT operations, with at least 2 years in a managerial role.
Strong knowledge of IT infrastructure, network management, and cybersecurity practices.
Experience with cloud services (e.g., AWS, Azure) and virtualization technologies.
Proficiency in Office 365, especially driving full optimization of various features proactively
Excellent leadership, communication, and problem-solving skills.
Relevant certifications (e.g., ITIL, CompTIA Security+) are an advantage.

Work Conditions:

Hybrid role (combination of remote and in-office work).

Salary
N250,000 – N300,000 Monthly.

Application Closing Date
28th May, 2025.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: recruitment@salveconsulting.com using the job title as the subject of the email.