Regional Quality Advisor (RQA) at MSI Reproductive Choices

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Experience5 – 10 years
Location Kano

Overall Responsibility

The Regional Quality Advisor is a member of the Clinical Services Team and is responsible for ensuring high quality clinical standards in line with the global Marie Stopes International (MSI) mantra of One World One Standard. The duties and responsibilities presented below may change as centre activities evolve and expand.

Clinical Responsibilities

Directly conduct competency assessment of all Doctors and Nurses for all services including Tubal Ligation and Vasectomy services.
Directly supervise the set up and roll out Centres in the region and support the centres to provide all clinical services (Core and Non-Core) in line with SOP
Investigate minor and major clinical incidents using the Incident Reporting Template and submit report
Participate actively in relevant workshops and conferences and contribute to the review of clinical standards and protocols for the benefit of MSI NIGERA REPRODUCIVE CHOICES and its affiliates.

Quality Assurance Responsibilities

Responsible for clinical quality service provision technical assistance and competencies in MSI’s core services throughout MSI NIGERA REPRODUCIVE CHOICES ’s channels: Clinics, MS Ladies, Public sectors facilities and Outreach within the designated region
Perform needs assessment at all MSI NIGERA REPRODUCIVE CHOICES clinical service delivery sites (SCTOs/ MS Ladies Sup, CTOs)
Provide guidance in preparation of materials and logistics for various levels of facilities/service providers before, during and after each clinical Quality Assurance activity.
Have and in-depth understanding of QTA and be conversant with various MSI QTA Tools, such as Centre, Star Scan, QTA check list etc.
Ensure availability of all relevant MSI guidelines and training materials needed in training various levels
of trainees
Shall maintain a database of all clinicians including locums and ensure their competencies are up to date.
Shall be responsible for the quality of all medical products in the regional store ensuring their storage and use are up to standards.

Providing Technical Quality Assurance

Conduct regular internal QTA visits and track progress in all MSI NIGERA REPRODUCIVE CHOICES clinical services delivery points to ensure that high quality clinical standards are consistently met.
Provide advice and guidance to the supervisors in the region on MSI NIGERA REPRODUCIVE CHOICES s quality assurance processes.
Coordinate Clinical Training Officers within the region and provide appropriate and relevant training materials, documents, models and stationery to be purchased for each training.
Support the training advisors to Coordinate delivery of clinical trainings to ensure that the quality of trainings conforms set standards.
Follow up on all challenges/ complaints emanating from any clinical training sessions and ensure they are addressed professionally where necessary.
While on monitoring visits, identify appropriate training needs within the region facilities/service providers and arrange for appropriate trainings.
Willingness to travel at least 60%

Supportive Supervisory Functions

Shall be responsible for the conduct of competency assessment for all clinicians under his/her purview.
Shall be responsible for ensuring certificates and licensure are tracked and up to date amongst clinician assigned to him/her.

Communication and Administration

Maintain an updated database of key trainings/orientations/supervisory visits offered teams and other partners
Keep and manage records of all centre activities including minutes of centre teams’ meetings CMEs, Data bases reports of SSV and training reports.
Follow up on all supervisor’s complaints relating to any of the MSIN services and make recommendations.

Experience/Education

Degree in Medicine and Surgery or Nursing/Midwifery with at least B.Sc or MPH
At least 5-years post-graduation experience [ESSENTIAL]
Master’s degree in public health or International Health is an added advantage
Senior Nurse/Midwives with training experience in Sexual and Reproductive health care delivery
Evidence of good standing with a recognised clinical related professional body.
Evidence of basic managerial qualification
Experience of working in Sexual and Reproductive Health [ESSENTIAL]
Experience in implementing quality assurance/quality improvement projects
Excellent project management and coordination skills (ESSENTIAL)
Outstanding written and verbal communication skills [ESSENTIAL]
Work experience with a non-governmental organization (DESIRABLE)
Articulate and analytical with attention to details (ESSENTIAL)
Must have requisite experience to work with minimum supervision.